Cause Driven Leader On Duty Training

Course Number
YUSACause
Overview

The goal of this workshop is to prepare you to serve as a

Cause-Driven Leader On Duty at your Y.

At the end of this workshop, you will be able to:

• Recognize the difference between the Cause-Driven Leader

On Duty leader on duty (CDLOD) and the traditional manager

on duty shift

• Engage members using the Y’s service and engagement

principles during the CDLOD shift

• Identify member experiences that show our cause during the

CDLOD shift

• Remind staff of ways to demonstrate our cause during the

CDLOD shift

• Use on-the-spot recognition to celebrate staff for

demonstrating the Y’s service and engagement principles

during the CDLOD shift

• Create the shift report to enhance Y operations


Scheduled Event(s) for this Course
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